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  Public Ticket #3230685
Hacking content in ThemeForest WP model
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  • rafaelhedler started the conversation

    Hello, i am having some issues with the template of word press that i bought from ThemeForest. My host provider blocked the use of the website because of so many files with malware identified, it blocked the main website and all the other clients website, i need urgent help with this, please. The attached document says whats the files are suspicious and i must remove it from the website to make it working again, but, theres so many files and it probally will not work if i remove all that.

  • rafaelhedler replied

    this is the file that the provider identified the malicious files.

    Attached files:  malware.txt

  •  211
    Andrey replied

    Hello Dear Customer!

    This is the first time such a question has been raised with our theme. 

    Please check with your provider what these viruses are, UNOFFICIAL FOUND is not the name of the virus.

    Best Regards!