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  Public Ticket #2767519
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  • ecsehsan started the conversation

    hi i am facing the issue below:

    Important! First you should install the demo content on the parent theme, then you should activate the child theme. If you do not activate the child theme - you may lose all your customizations after theme updates!

  •  179
    Andrey replied

    Hello Dear Customer!

    In order to set up demo, install and activate all plugins and extensions then click WP Dashboard => Tools => Demo Content Install => Install. 

    If the "Demo Content Install" button doesn't appear in "Tools" - click WP Dashboard => Unyson and check, if all extensions are active: http://prntscr.com/suyx1v 

    If not - activate them and return in Tools => Demo Content Install => Install.

    Pay your attention that the demo-content installation process will overwrite all your current content.

    Then check your content at the front-end after the demo-content installation process. If all new pages are present, but some images are absent - install this plugin: https://wordpress.org/plugins/regenerate-thumbnails/ and click Tools => Regenerate Thumbnails => Regenerate Thumbnails for all attachments.

    As a result, you'll receive all necessary sections which are ready for usage. It's easy to change in these sections all info and images in few clicks. This method is much better compared with the process when you build all content from scratch because, in the first case, you save a lot of time.

    Also, it's necessary to install a demo while the parent theme is active. 

    Please activate the child theme only after the demo-content installation.

    The child theme -is a special add-on, which allows you to do changes safely and without touching files of the parent theme. 

    As a result, this solution helps to apply all future theme updates without unexpected issues.

    Best Regards!

  •  179
    Andrey replied

    Hello, Dear Customer!

    If you like our support and have a free minute - please give a positive rating for our theme.
    To do this - please log in at themeforest.net, click "downloads", choose and rate our WordPress Theme.

    You may strongly rely on our support in the future.

    Best Regards!