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  Public Ticket #2698364
critical error after instaling theme and plugins
Closed

Comments

  • yasaman2016 started the conversation

    Hello

    I have tried many times to restart my hosting, installing WordPress, installing the theme, and then installing plugins. but every time after installing plugins(2 plugins won't install), it breaks immediately and gives me a critical error. what should I do?

    please help me ASAP, I'm over my deadline.

  •  179
    Andrey replied

    Hello, Dear Customer!

    Please provide us with the following info:

    1. Link/login/password for your cPanel or similar hosting control panel
    2. Link/login/password for your WP Dashboard.

    Often, to fix the problems, it's necessary to perform some changes or upload updated scripts in the theme's/WordPress configuration files, so we request these details to solve your issue.

    Best Regards!