I have already submitted a ticket on the day of my purchase asking for a refund please, but I have not been answered. Reason for refund is that I presumed that I would receive a full template which I could simply edit to suit me requirements. I look forward to resolving this by form of a refund please as this product is of no use to me. Though I love the design, it's beautiful. Maybe I will purchase the WP version so that I can edit as I require.
Dear WP Rollers,
I have already submitted a ticket on the day of my purchase asking for a refund please, but I have not been answered. Reason for refund is that I presumed that I would receive a full template which I could simply edit to suit me requirements. I look forward to resolving this by form of a refund please as this product is of no use to me. Though I love the design, it's beautiful. Maybe I will purchase the WP version so that I can edit as I require.
Many thanks.
Hello, Dear Customer.
You may submit a refund request here: https://themeforest.net/refund_requests/new
Best Regards!